Eyeline Support

Eyeline Video Surveillance System Technical Support

After-download technical and related problems

General Support Questions

• My recording doesn't have any sound
• Unable to connect to IP camera
• Why do I get artifacts in my video?

How to...

• How do I put time stamp or text on recorded video?
• I am unable to add more than two cameras to Eyeline?

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Eyeline Video Surveillance System Forum
• None of the above answers my question. Contact Technical Support...