Technical Support VideoPad Video Editor

After-download technical and related problems

How to...

• Can I add subtitles using VideoPad?
• Can I add text to my videos?
• Can I extract the audio from the video as a separate file to edit?
• Can I use VideoPad to rotate video clips?
• How can I make a backup of my VideoPad project?
• How do I add VirtualDub plugins, and where do I get them?
• How do I adjust Video effects?
• How do I select the correct resolution for the video output?
• How do I upload my video to YouTube, Facebook or Flickr?
• How do I use the Chroma key?
• When I convert my project to a DVD or AVI many of the pictures drop out.
• Will your program allow us to substitute background images (jpg) in our videos?

General Support Questions

• All my videos are .vpj and I cannot play them outside VideoPad.
• I cannot upload movies to YouTube

Purchase or Registration Problems Professional

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual, accessed from within the program
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• VideoPad Video Editor Forum
• None of the above answers my question. Contact Technical Support...