Debut Support

Debut Video Capture Software Technical Support

After-download technical and related problems

Video Tutorials

• Debut Introduction
• Record from your Webcam
• Record your Computer Screen
• Record Screen with Webcam Overlay
• Record Sound with Your Video
• Schedule Recordings
• Add a Caption
• Display your Mouse Cursor in Screen Recordings
• Color and Video Effects
• Watermark
• Viewing Recordings
• Trim Recorded Videos
• Export to a Different Format

How to...

• Can Debut use network cameras?
• Can I create unattended automatically split recordings on Debut?
• Can you record a small section of the screen with Debut?
• How can I optimize the quality of my Screen recording in Debut?
• How can I set my frame rate for capture and what is the limit?
• How do I adjust video effects?
• How do I playback recordings in full screen mode?
• How do I remove the mouse position color highlights?
• How do I upload video and images to YouTube, Facebook or Flickr?
• How to use Debut from command line
• Using the SIIG USB Video Capture Device

General Support Questions

• A window, or part of a window, is black or missing from a screen recording
• Can't hear the recording of the video. The video plays well but there is no audio
• Debut doesn't record audio from Speakers when connecting headphones.
• Debut is losing the connected camera and says 'No device selected'
• Failed to start Debut with error "Could not initialize video output" when using WINE
• How do I disable the preview window in Debut during a screen capture?
• My 3D game I captured doesn't play well
• My Debut video recording is blurry
• My recording device isn't working
• My video and audio are not synchronized
• No sound recorded when using screen capture
• There are gaps in the recorded audio when recording from speakers
• When recording with the Speakers setting, audio from another application is not recorded
• Why can't I screen record on some streaming services?

Using Debut with other applications

• Can I broadcast recorded video with Debut?
• Can I convert videos to another format with Debut?
• Can I edit a recording in Debut?
• Office stops working when opening an untrusted document while recording screen with Debut.

Purchase or Registration Problems Professional

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Debut Video Capture Software Forum
• None of the above answers my question. Contact Technical Support...